Now I know why they call experience the greatest damn teacher there is. Here are some basic lessons I've learned from my very first job out of college.
1. Usually, it's a bad thing when the words "overworked" and "underpaid" are used in the same sentence. In the unfortunate event that this happens, clear your locker, furnish a polite resignation letter, and run for the hills.
2. "Hardwork," when properly acknowledged is inspiring provided that you are getting any richer with the extra effort. Otherwise, it's just "stress."
3. If you're a telemarketer, DON'T PITCH THE BITCH. They ask too many questions.
4. Nine times out of ten, it's always a good idea when the lowest paying call center makes you sign something that increases your workload for a cup of Swiss Miss and a couple of sweet buns. No, make that ten times out of ten.
5. There are times when some stupid dipshit with not as much as a degree gets promoted over you. Not exactly specific to the call center industry, but fairly common in places where brown nosing applies. And when this happens, ask yourself, "Is it my fault that I never attended Asskissing 101?"