Monday, December 17, 2007

Technical Support Story #4: Some Common Misconceptions

**Or very wrong statements you get used to while doing technical support.

1. You need long distance services to be able to use the internet.
2. Numbers are case sensitive.
3. You access your email by putting your email address in the address bar of your internet browser.
4. Doing a double right click makes things going.
5. Windows XL is the latest Windows operating system.
6. Putting a potato near your DSL modem/router will help your wireless DSL signal.
7. Yes, I can see what you are doing.

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