Sunday, November 23, 2008

Technical Support Story #5: Emails

**It's calls like this that makes technical support better than straight-to-hell telemarketing. Among other things, that is.

So this customer calls in saying that he has a problem with his email. He says he's experiencing a lot of latency with his incoming mails; the last time he received emails was like two days ago or something. And then he goes ahead and tells me this:

"I live in Texas, and most of my customers are from Texas. I understand if they're sending me emails from New York or California, that will take time. But they're just around the block, so why is it taking just as long?


  1. what happened here...?

  2. Hello! @ Lexan

    I got tired of coding my own HTML (as if), so I went ahead and had Blogger do it for me.



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